Frequently Asked Questions

Frequently Asked Questions


Some of the most common questions we are asked are listed below. If you can't find an answer to your question here, then please contact us using our contact form.


How much does a web site cost?
 

There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration .


How long after I place my order will it take for you to make your first contact with me?
  We will contact you within 12-24 hrs after ordering your required package to discuss your needs further.

How long does it take to have a web site designed?
 

The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.


What is a URL?
 

It stands for "universal resource locator". This is the address typed in to view your web page on the Internet. For example, you would type in http://www.eluminoustechnologiescom to access our home page.


What is a domain name?
 

A domain name is a specific web site address that you choose and register with Network Solutions(the official registrar of domain names ending in .com, .edu, and .gov).


What graphic format do you create your graphics in? TIF, jpg, gif or other?
 

Usually the format we supply is jpg unless you specifically want another image format.


Can I choose you to design my site and use my own web hosting?
 

Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you.


Can I choose you to design my site and use my own web hosting?
 

Yes, you can use any web host you like. Once your website has been completed you will have to provide us with your web hosting ftp login username as password so that we can upload your website for you.


What is site maintenance?
 

Site maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back. This is an optional service that we provide for our customers. If you want to maintain your website yourself you can do so.


How will I receive my graphics when they're ready? Email, download or FTP?
 

Usually We will give you a download link so you can easily download your graphics. If they happen to be large, or there are many,we can give you FTP access so you can download the files through an FTP program.


What resolution do you create your graphics in? Low, medium or high?
 

We create graphics in 72dpi resolution, unless they are required for print. For instance, with a book cover that is going to press.


Web Site Content - What Do I Put On My Site?
 

That would depend on the goals of your web site. If you run a business website you would include as much information about your products or services that your customers would need to purchase from you.


I've made my decision - I want you to design my web site. Now what do I do?
 

If you have decided you want a web site or have any questions, simply fill out our web design quote request form to start the process.



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